Residents have praised us for speedy resolution say council in response to criticism over road closure

THURROCK Council and Essex & Suffolk Water have responded to concerns from residents about emergency works being carried out at a busy borough junction.

However, they have not explained why the work has suddenly been classed as an ‘emergency’ despite the fact problems with water on the old Stanford Road have been flagged up by residents for many weeks.

A statement issued today: “Friday, 8 November, by the council says: “Emergency works had to be carried out urgently by Essex and Suffolk Water. Thurrock Council is working with them to expedite these works.

“The council has had calls from residents praising the work it has done to speed up the resolution of this issue. Access to Stanford Road is maintained throughout the works and diversion routes are in place via the A13.”

Essex and Suffolk Water said: “There is a water main repair on the carriageway at Stanford Road which has been ongoing since 5 November.

“Unfortunately due to the difficult location of the repair, there is a closure at the exit onto Stanford Road from the A13 roundabout and a diversion is in place.

“We apologise for any inconvenience this has caused, however these works are essential and must go ahead.

“There are currently two crews on site who are working hard to ensure these repairs are completed as soon as possible, thank you for your continued patience. Customers can follow us on Twitter @eswater_care for further information.”

No timescale has been given for conclusion of the work.