Medical centre falls short of inspectors’ expectations again

THE latest inspection of a Thurrock medical centre has shown it still falls well below the expected standard.

The results of Care Quality Commission’s (CQC) latest inspection of Aveley Medical Centre at 22, High Street, have now been issued and while three categories of inspection are regarded as ‘good, others fail to meet the prescribed standards and inspectors have judged the centre overall as ‘requiring improvement’.

Last December the practice was rated inadequate.  While there has been improvement the service still falls below the standards patients ought to be able to expect and t inspection report notes that patient satisfaction is low.

The practice will remain in special measures so that improvement can be made and it will be re-inspected in six months.  If, however there has not been sufficient improvement, the CQC will take enforcement action against the provider of the service. 

Jackie Doyle-Price

In one of her last acts as Thurrock’s outgoing MP before next month’s general election, Jackie Doyle-Price said: “I have had many complaints about the difficulty of getting appointments at Aveley Medical Centre. 

“I am pleased that this Government introduced the inspection of GP services.  It means that providers will not be able to get away with inadequate services for any longer. 

“When patients are being short changed by poor service, the CQC will take action.  I look forward to seeing Aveley Medical Centre significantly upping its game.”

You can read the full report on the centre at https://aveleymedicalcentre.files.wordpress.com/2019/10/aveley_medical_centre_final-report.pdf