Commuters get early warning of summer service delays and cancellations

COMMUTERS have been given advanced warning of delays and cancellations which will affect the c2c service between the borough and London later this year.

The train operator will only be able to operate a restricted train service for 16 days in July and early August because of engineering work preparing for the introduction of TfL’s new Barking Riverside train service.

Passengers are asked to plan ahead and to be flexible in their travel plans where they can be during this period, from 20 July to 4 August.

The engineering work will close the London-bound track between Purfleet and Barking, while services via Ockendon only run towards London throughout the day.

As a result c2c can only operate a restricted timetable for the duration of this engineering work, with reduced service frequency and longer journey times on several routes, including at peak times. There will also be significant alterations to off-peak services and a reduced weekend service. c2c will also be operating additional bus services in areas without trains to help passengers with their journeys.

Managing Director Julian Drury said: “During these 16 days c2c does not have our normal access to the tracks, and that severely reduces the train service we can run. This means fewer services and longer journey times from many stations, so we are announcing details now to help passengers plan ahead.

“We’re sorry this will have an impact on your commute for the duration of these engineering works, and we urge everyone who does have some flexibility to plan ahead and take advantage of this advance notice where they can.”

The full c2c timetable for this period is currently being finalised with Network Rail and freight train operators and we will publish it as soon as it is finalised, which is expected to be in June.

A dedicated webpage for customers has been set up by c2c which will be maintained with information on the restricted timetable at: www.c2c-online.co.uk/media-centre/latest-news/restricted-tt-20-july-4-august/